Frequently Asked Questions
Everything you need to know about your King Palm experience.
What materials are used in King Palm wraps?
King Palm wraps are handcrafted from natural Cordia leaf, providing a slow-burning, tobacco-free, and chemical-free smoking experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
Are your products organic and sustainable?
Yes, our leaves are sustainably harvested and cleaned with purified water before being hand-rolled. We prioritize eco-friendly practices from farm to package.
Do you offer a return policy?
We accept returns on unopened and unused products within 30 days of purchase. Please contact our support team to initiate a return authorization.
How should I store my King Palm wraps to keep them fresh?
To maintain optimal humidity and freshness, keep your wraps in their resealable packaging and store them in a cool, dry place away from direct sunlight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal and Apple Pay for a secure checkout.