Returns & Exchanges

At King Palm, we stand by the quality of our products and offer a 30-day return window for unused items in their original packaging. We aim to ensure every customer is satisfied with their smoking accessories and natural wraps.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and a brief explanation of why you would like to return or exchange the item.

• 2.
  Package Your Items

  Ensure the products are unused and in their original King Palm packaging to qualify for a full refund or store credit.

• 3.
  Ship the Product

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.